PRIVACY POLICY

Effective Date: [Insert Date]

1. Introduction

KENEK HOSTING (“Company,” “we,” “our,” or “us”) is operated by KENEK LLC, a California limited liability company. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit https://kenekhosting.online (the “Website”) or use our hosting services.

By using our Website or Services, you agree to this Privacy Policy.

2. Information We Collect

     A. Information You Provide

When creating an account or purchasing services, we collect:

• Full name

• Email address

• Billing address

• Phone number (if provided)

• Payment information (processed securely by Stripe)

• Account credentials

     B. Service Data

As a hosting provider, customers may upload and store files, databases, emails, and website content on our servers. We do not access this data unless required for:

• Technical support

• Security monitoring

• Legal compliance

• Abuse investigation

    C. Automatic Data

We may collect:

• IP address

• Browser type

• Server logs

• Usage data

We do not use Google Analytics and do not use advertising tracking cookies.

3. Payment Processing

All payments are processed securely through Stripe. We do not store full credit card information on our servers. Stripe’s privacy practices govern payment processing data.

4. How We Use Information

We use collected data to:

• Provide hosting services

• Process payments

• Maintain security

• Provide customer support

• Enforce our Terms & Acceptable Use Policy

• Comply with legal obligations

5. Data Sharing

We do not sell personal data.

We may share information with:

• Payment processors (Stripe)

• Infrastructure providers

• Law enforcement when legally required

• Security and abuse prevention services

6. Data Retention

We retain:

• Account data while your account is active

• Billing records as required by law

• Server logs for security purposes

Upon account termination, data may be permanently deleted without notice.

7. Security

We implement industry-standard technical and administrative safeguards. However, no system is 100% secure, and we cannot guarantee absolute security.

8. California Privacy Rights (CCPA)

California residents may request:

• Access to personal data

• Deletion of personal data

• Information regarding data collection

Requests may be submitted through our contact email.

9. International Users

We operate from the United States. If you access our services internationally, you consent to data processing in the United States.

10. Children’s Privacy

We do not knowingly provide services to individuals under 18.

11. Changes

We may update this Privacy Policy at any time. Continued use of services constitutes acceptance of changes.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Website: https://kenekhosting.online
Email: support@kenekhosting.online